hibajee77's Privacy Policy
Keeping your personal information secure is our highest priority. Through SSL encryption and strict data security measures, hibajee77 ensures your privacy.
hibajee77 ("we", "our", "platform") gives the highest importance to the privacy of users in Bangladesh. This privacy policy explains what information we collect when you use the hibajee77 platform, how that information is used, who it may be shared with, and what steps we take to protect your information.
By using our services, you will be considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform and contact us.
The following types of information may be collected for the purpose of registration and service delivery on the hibajee77 platform:
1.1 Personal Identification Information
The following information may be requested from you to create and manage your account:
- Full name and date of birth (for age verification — only those aged 21 or above may use the service)
- Valid email address
- Mobile number (for bKash, Nagad, or Rocket verification)
- Password (stored in encrypted form — never visible in plain text)
- National ID (NID) or passport number (for KYC verification)
1.2 Financial and Transaction Information
Information required to process deposits and withdrawals, such as:
- bKash, Nagad, or Rocket mobile number
- Bank account information (for bank transfers)
- Transaction history and amounts
- Time, amount, and method of deposits and withdrawals
Complete card or bank details are never stored on our servers — payment processing is completed through a secure third-party gateway.
1.3 Technical and Usage Information
When you use our platform, certain technical information may be collected automatically:
- IP address and device identifiers
- Browser type and version
- Operating system
- Platform access time, session duration, and click data
- Cookie and local storage data
- Games played and betting history
Collected information is used only for the following legitimate purposes:
🔐 Account Management
Your information is used to create, verify, secure, and manage your account. This includes login verification, password reset, and identity confirmation.
💳 Payment Processing
Financial information is used to securely process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. Minimum deposit is ৳300 and minimum withdrawal is ৳500.
🛡️ Security and Fraud Prevention
Your technical information is analysed to detect and prevent unauthorised account access, financial fraud, and suspicious activity.
📞 Customer Support
Our 24/7 Bengali live chat support team uses the necessary information to resolve your issues. Support ticket tracking and history are also included.
🎁 Personalised Experience
Information may be used to provide game recommendations, bonus offers, and promotional notifications based on your playing style and preferences.
⚖️ Legal Obligations
Information may be retained and provided as required to comply with applicable laws and regulations, and in response to requests from regulatory authorities.
hibajee77 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
3.1 Service Provider Partners
Only the necessary information is shared with selected partners for secure payment processing, game software services (such as Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming), and technical infrastructure management. These partners are required to comply with strict confidentiality agreements.
3.2 Legal Obligations
hibajee77 may disclose information if required to do so by a court order, a legitimate request from an investigative authority, or applicable law. In such cases, only the information legally required will be provided.
3.3 Business Restructuring
In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new ownership. Users will be notified in a timely manner before any such change.
3.4 With Your Consent
For any purpose other than those mentioned above, we will always obtain your explicit consent before sharing your information.
hibajee77 uses cookies and similar technologies to improve your browsing experience and ensure the functionality of the platform.
Essential Cookies
These cookies are essential for the core functionality of the platform. They are required to maintain login sessions, perform security verification, and save preferences. These cookies cannot be disabled.
Functional Cookies
These cookies help remember your language preferences, game settings, and interface customisation. They make each of your visits more convenient.
Analytics Cookies
Analytics data is collected to understand which parts of the platform are being used and how users are navigating. This helps improve the quality of the service.
Cookie Management
You can control or delete non-essential cookies from your browser settings. However, disabling certain cookies may cause some features of the platform to not work properly.
hibajee77 takes industry-standard technical and administrative steps to protect your information:
All data transmission between the platform and the user is encrypted using SSL/TLS protocols.
Information is stored in secure data centres accessible only to authorised personnel.
Your password is stored using a strong hashing algorithm — it can never be read in plain text.
Staff access to user information is strictly limited on a need-to-know basis.
Suspicious login attempts and unusual activity are automatically detected and blocked.
Regular security tests and audits are conducted to identify system vulnerabilities.
While we make every effort to protect your information, no digital system is entirely risk-free. Use a strong, unique password for your account security and never share it with anyone.
As a hibajee77 user, you have the following rights over your personal information:
6.1 Right to Access Information
You have the right to know what information we hold about you. You can view your information through account settings or via our support team.
6.2 Right to Correct Information
If there is any error or inaccuracy in your stored information, you have the right to have it corrected. This can be done directly from your account profile or through support.
6.3 Right to Delete Information
In certain circumstances, you have the right to request deletion of your information. However, some information may need to be retained for a specified period due to legal obligations or ongoing transactions.
6.4 Right to Restrict Processing
You may request to restrict the processing of your information in certain cases, particularly with regard to marketing communications.
6.5 Right to Lodge a Complaint
If you believe we have violated your privacy rights, please contact us directly or lodge a complaint with the relevant regulatory authority.
To exercise any of the above rights, contact our support team via live chat or email: [email protected]
hibajee77 retains your information only for as long as necessary to provide the service and meet legal obligations:
- Account information: For as long as the account is active and for the legally required minimum period after it is closed.
- Financial transaction records: For the period specified under Anti-Money Laundering (AML) regulations.
- Gaming history: For the period required to resolve disputes and ensure fair play.
- Support communications: For the period relevant to service improvement and dispute resolution.
- Technical logs: For a limited period for security analysis.
After the specified period, information is securely deleted or anonymised.
hibajee77's services are for those aged 21 or above only. We do not intentionally collect any personal information from minors. Age is verified at the time of registration, and if any account holder is found to be under 21, the account will be suspended immediately and the associated information will be securely deleted.
If you are aware that a minor is using our platform, please notify our support team immediately.
hibajee77 may update this privacy policy from time to time. Changes will be published on this page and the "Last Updated" date will change. For significant changes, we will notify you by email to your registered address or via a notification on the platform.
Continued use of the platform after an update will be considered acceptance of the revised policy. We therefore recommend reviewing this page regularly.
If you have any questions, concerns, or complaints about this privacy policy, please contact us:
24/7 live chat support available in Bengali
According to Bangladesh Standard Time (BST, UTC+6)
We try to respond to all privacy-related requests as quickly as possible. Your trust and privacy are always our priority. hibajee77 is committed to building a safe, transparent, and responsible gaming environment.
To read our other policies and terms, see: Terms and Conditions • Responsible Gaming • About Us